Including the ones with unwelcome answers
Questions people ask before they book a trip with a DC travel agent, answered before you reserve
The questions that actually get asked, answered without hedging. Several of the answers are refusals, and those are the ones worth reading first.
Reserve this with the officeNothing is charged here. The form stays open at any hour and a person writes back inside one working day.
Before anything else
This office takes no payment from you and holds no card details. The company that runs your segment invoices you in its own name once you have agreed. Nothing on this site can be paid for here, and any page that appeared to ask you for a card number would not be this one.
Asked before people commit
Will you book my flights?
No. This office keeps clear of aircraft and shipping altogether, and holds a contract with no carrier, so it cannot book a seat and will not advise on fares it has no control over. Everything in the catalogue is overland and begins once you are in the country. This is a limitation, and it is stated rather than worked around.
Can you sort out a visa, or tell me whether I need one?
No, and this office will not guess. Visas, passports and entry rules are outside what it does entirely, they change without notice, and a wrong answer costs a traveller the whole trip. Ask the relevant consulate or a licensed adviser. The same applies to vaccination, to insurance, and to any legal or medical question.
Does a whole line come to less than its segments bought separately?
No. It costs exactly the same, because the line figure is the segments added together. This office takes nothing off for the chain and adds nothing for a single piece, and does not describe either way of buying as the better one. If a figure elsewhere on this site appeared to say otherwise, the arithmetic on the line page is the one to trust.
Will you sell me cover for the trip?
No, in any form, including the kind bundled into a trip price by other people. It is outside what this office does. If you want cover, buy it from someone licensed to sell it, and read what it excludes before you travel rather than after.
What do you actually get paid, and by whom?
A commission from the company that runs the segment, paid after you have travelled. Nothing is charged to you at this end at any stage. The size of the commission does not change between the segments in this catalogue, which is why there is no version of this site that pushes you toward one line over another.
Do you publish anything?
No. The name is a name. This office prints no periodical, runs no subscription and issues no edition of anything, and it is not connected to any publication with a similar name. It is a reservations office and the catalogue above is the whole of what it sells.
Reserve one segment, or a whole line
This form is open at any hour, and whatever reaches it is read by a person who answers inside one working day. Nothing you send commits you, and no figure is charged at this end at any point.